Article was delivered with a defect or incomplete
In case you have received a damaged item or the wrong item was delivered, please first contact our customer service by filling out our contact form
or send an e-mail to firstname.lastname@example.org
. Always enclose a photo of the problem when sending an email. We would also like to receive your invoice number. We will make sure that you can exchange your order without any costs. It is not needed to start a return process in your account.