How can I return my order without an account?
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Of course you can also easily return your items without an account within 30 days of receipt.
You can do this by opening this link and following the return instructions:
Step 1: Enter the email address and order number of the order.
Step 2: Follow the steps on the screen to complete the registration.
Step 3: When the registration is successful, you will receive a return barcode by e-mail that you can use to return the package.
Step 4: Add the return form to the return package and hand over the package to a package point.
Step 5: Keep the proof of postage safe until the return has been processed by our warehouse.
As soon as your return has been processed, you will be notified automatically.