Warranty other
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Is your article not listed in the aforementioned product groups? Then we would like to ask you to register your complaint via the online complaint form.
Before registering, check whether your complaint falls within the warranty to prevent unnecessary requests.
We generally offer a one-year warranty on items with manufacturing defects or faulty materials. Each defect is assessed by our complaints department and, if necessary, also in consultation with the relevant supplier. This will determine whether it is a manufacturing defect or not.